Privacy Policy

2.1 Data we process

• Account and profile: email, alias, password (not in plain text), name/profile, photo (if uploaded), city/locality, level, discipline(s).
• Date of birth: for age checks and age-appropriate experiences.
• Usage and activity: groups, posts, comments, interactions.
• Messages: chat content and communications with support/reports.
• Location (if enabled): approximate or precise location to show nearby cyclists/groups and related features.
• Technical data: error logs, performance, security, and abuse/fraud prevention.

2.2 Purposes

• Provide the service (account, profile, groups, chat).
• Connect you with compatible cyclists (area, level, discipline).
• Security and moderation (reports, blocking, anti-spam).
• Support.
• Product improvement (analytics/performance).
• Service communications (important notices).
• Bicicita marketing only if you accept it (unsubscribe anytime).

2.3 Legal basis

• Performance of a contract (use of the service).
• Consent (for example: precise location, marketing, non-essential web cookies).
• Legitimate interest (security, anti-fraud, service integrity).
• Legal obligation (compliance and legal requests).

2.4 Rights

You can exercise your rights of access, rectification, erasure, objection, restriction, and portability, and withdraw consent where applicable by writing to info@bicicita.com. You may also lodge a complaint with the Spanish Data Protection Authority (AEPD).

2.5 Account deletion

You can start deletion from the app: Settings → Delete account. When your account is deleted, you will lose access and associated data will be deleted or anonymized, except what is required for legal or security obligations.

2.6 Minors and security

Bicicita is for people aged 14 and over. If we detect underage accounts, we may block/delete them. Contact: info@bicicita.com. External resource (Spain): INCIBE (incidencias@incibe-cert.es).

3.1 Basic rules

Not allowed: harassment, threats, hate, sexualisation of minors, explicit/non-consensual sexual content, doxxing, spam/scams, impersonation, gratuitous violence, dangerous activities, or organising or promoting rides that break traffic or road-safety rules. Bicicita may remove content and take action (warnings, temporary block, suspension or cancellation).

3.2 User-generated content (UGC)

Each user is responsible for what they publish. By publishing, you grant Bicicita a non-exclusive license limited to what is necessary to display and operate the service within Bicicita.

3.3 Responsibilities for meetups and rides

Bicicita is a platform to connect cyclists. Meetups and rides are private initiatives organized by users themselves.

• Bicicita does not act as organizer, professional guide, active tourism company, or insurer.
• Each participant is responsible for complying with regulations, assessing their level/gear/conditions, and acting prudently (helmet, lights when applicable).
• Bicicita does not control route/terrain conditions, weather, bike maintenance, or participants’ behavior.
• In case of accident or incident, users must handle it according to applicable law and, where relevant, through their personal insurance.

3.4 Limitation of liability (platform)

To the extent permitted by law:

• Bicicita does not guarantee uninterrupted service availability.
• Bicicita is not responsible for user conduct or content, although it acts on reports and applies moderation.
• Bicicita may cancel, hide or change the participant limit of any ride that breaches these terms or may put participants or third parties at risk, and may remove a group's admin permissions.